Selecting the right voice AI platform is crucial for automating customer interactions and scaling your business effectively. Whether you’re looking for a smart front desk agent, outbound sales assistant, or a solution to manage high call volumes, your platform of choice should offer flexibility, advanced features, and industry-specific capabilities. Let’s explore how Bolna and Retell AI compare to help you make the best decision.
Bolna: A Feature-Packed Solution for Business Growth
Bolna delivers a user-friendly and feature-rich experience designed to help businesses thrive. From pre-made agents to advanced batch calling capabilities, Bolna empowers you with tools to automate and streamline operations seamlessly. With Bolna, you can:
- Leverage pre-built agents for quick deployment.
- Schedule appointments effortlessly.
- Scale efficiently with advanced batch calling for outbound campaigns.
Check out one of Bolna’s agents in action
Want to test Bolna yourself? Import an agent here and experience its capabilities firsthand.
Retell AI: Basic Capabilities, Limited Customization
While Retell AI is a capable platform for handling basic voice AI needs, it falls short in areas like customizability, latency, and batch functionality. Businesses seeking scalable and advanced solutions may find Retell AI limiting for their requirements.
Bolna vs. Retell AI: Key Comparisons
| PRICING | Cost-effective, as low as $0.03/min of calls | Higher cost, around $0.10/min |
| SCALABILITY | Easily scalable with batch calling and multiple industry agents | Limited scalability due to fewer features and integrations |
| INTEGRATIONS | Direct integrations with Twilio, Plivo, cal.com, make.com, and many others on the platform itself | Limited integrations; not directly available on the platform |
| ANALYTICS & REPORTING | Extensive call summaries, transcripts, and recordings are present directly on the platform | Basic information provided (for e.g., call duration, latency) |
| LATENCY | Extremely low (500-800ms) | Higher latency (1100-1200ms) |
| CUSTOMER SERVICE | 24/7 chat support with personalized onboarding calls and demos with the support team | Limited support is available through email and Discord only |
| AGENT FUNCTIONS | Appointment booking, availability checking, call transfer, call hang-up, and the option to build custom functions | Provides call handling and appointment booking functions |
| BATCH CALLING | Supports batch calls for outbound sales, announcements, and feedback calls | Not available |
| PROMPT CUSTOMIZATION | User-friendly bot builder function, powered by OpenAI, for customizing prompts with no experience needed | No built-in prompt customization, only basic manual options |
| AGENT TEMPLATES | A wide variety of templates are offered for specific use cases for both inbound and outbound voice agents | No template prompts available |
| PRE-MADE AGENT OPTIONS | Multiple industry-specific agents (e.g., Recruitment, Real Estate, Healthcare, F&B) | Limited options, fewer industry-specific agents |
| CONFIGURATION & CUSTOMIZABILITY | Intuitive setup with minimal technical expertise required | Requires expertise due to lack of direct integrations with providers |
| SETUP TIME | Agents are ready to be deployed within minutes | Longer setup due to manual configurations |
Why Bolna is the Ideal Choice
Bolna stands out as a comprehensive solution for businesses looking to leverage AI hiring tools, automated interviews, or Voice AI tools for recruitment. Here’s why Bolna is the superior choice:
- Customizability: Bolna’s intuitive platform allows you to build and deploy agents with minimal technical expertise.
- Versatility: Multiple industry-specific agents are available for recruitment, real estate, healthcare, and more.
- Efficiency: Advanced batch calling enables scalable outreach for sales, announcements, or feedback collection.
- Superior Analytics: Access detailed call summaries, transcripts, and recordings directly on the platform.
Take Your Business to the Next Level with Bolna
While Retell AI provides basic capabilities, Bolna offers a robust suite of tools designed to elevate your operations. From cost-effective pricing to cutting-edge integrations, Bolna is the smart choice for businesses ready to scale.
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