If you’re looking to simplify and supercharge your customer interactions with voice AI, finding the right platform can feel overwhelming. From managing front desk calls to running high-volume sales outreach, your voice AI solution should be efficient, flexible, and easy to use. That’s where Bolna stands out, offering everything you need to automate your processes without breaking a sweat.
Bolna vs Bland AI: Which One is Right for You?
Bolna is designed for businesses like yours, offering a rich set of features that make automating customer interactions easier than ever. With Bolna, you can deploy pre-made agents instantly, build custom ones with our user-friendly bot builder, and enjoy advanced features like batch calls, appointment scheduling, and comprehensive analytics.
Check out one of Bolna’s agents in action…
On the other hand, Bland AI lives up to its name. While it works for basic customer service tasks, it often lacks the versatility and depth needed to meet more complex business needs. If you’re after a robust, intuitive platform that delivers results without the headache, Bolna is the clear choice for you.
How Bolna Stacks Up Against Bland AI in Voice AI Platforms
Here’s a side-by-side comparison of the two platforms:
| PRICING | Cost-effective, as low as $0.03/min of calls | Higher cost, approximately $0.09/min |
| PHONE NUMBER PRICING | Purchase numbers directly through Bolna starting at $2/month | Phone numbers cost $15/month |
| INTEGRATIONS | Direct platform access with easy setup for integrations with multiple platforms including Twilio, Plivo, Make.com, Cal.com, and many others | Limited integrations available with Twilio and Zapier |
| CUSTOMER SERVICE | 24/7 support with personalized onboarding and demonstration calls | Basic support only through email; no support provided in the dashboard |
| AGENT FUNCTIONS | Extensive call summaries, transcripts, and recordings are present directly on the platform | Provides call summaries, transcripts, and recordings |
| ANALYTICS & REPORTING | 24/7 chat support with personalized onboarding calls and demos with the support team | Limited support is available through email and Discord only |
| AGENT FUNCTIONS | Appointment booking, availability checking, call transfer, call hang-up, and the option to build custom functions | Provides call handling and appointment booking functions |
| LATENCY | Extremely low (500-800ms) | Moderate latency |
| SETUP TIME | Agents are ready to be deployed within minutes | Longer setup; requires extensive configuration |
| BATCH CALLING | Supports batch calls for outbound sales, announcements, and feedback calls | Supports batch calling |
| VOICE CUSTOMIZATION | Supports customizable voice integrations and voice lab | Customizable voice integrations and voice lab |
| PROMPT CUSTOMIZATION | User-friendly bot builder function, powered by OpenAI, for customizing prompts with no experience needed | Limited documentation; no built-in customization support |
| AGENT TEMPLATES | A wide variety of templates are offered for specific use cases for both inbound and outbound voice agents | No template prompts available |
| PRE-MADE AGENT OPTIONS | Wide range of industry-specific agents (e.g., F&B, healthcare) | Limited selection of sample agents |
| CONFIGURATION & CUSTOMIZABILITY | Intuitive setup with minimal technical expertise required | Flexible but requires significant technical knowledge, including complex branching pathways |
Why Bolna is Perfect for Your Business
When it comes to delivering high-quality customer interactions, Bolna leads the way. From e-commerce to healthcare and beyond, Bolna offers the tools you need to create powerful virtual agents that can handle everything from answering queries to booking appointments and running batch campaigns.
Unlike Bland AI, which can feel limiting, Bolna gives you complete control with features that are ready to use right out of the box. Add to that our competitive pricing and stellar customer support, and you’ve got the ultimate voice AI solution.
Leave a Reply